Question 4: Is this likely to mean that Filevault is enabled? :-( What error would it give if it was Filevault? It gave an error which I cannot remember. I booted into single user mode and tried to mount the disk using mnt -uw /. Question 3: What may have caused the password reset not to work? I reset the password for one of the accounts, rebooted and tried to login. Question 2: Does the fact it is displaying three accounts mean they are all admin accounts given that it explicitly says to choose an admin account? It displays the three accounts, saying something like "Choose an admin account to reset password". ![]() I booted into recovery mode and tried to reset the passwords using resetpassword. This could mean no Apple ID or a different Apple ID attached to the account. Apparently, after a few attempts, it will display a question mark with allows the Apple ID to be used. Question 1: Is there a limit on how many wrong passwords can be used before the account is locked? If so, how long is it locked before you can try again?Ī document from Apple says that you can login using your Apple ID and password. I tried likely passwords on one of the accounts with no luck but decided that repeated wrong passwords may lock the account. ![]() I started the computer and it came up with three accounts, all variations of his name. ![]() She has her own iMac and they may use the same Apple ID or a family ID. The iMac (Big Sur) has many important documents and photos and the wife would like to recover them. ![]() A friend's husband died suddenly a few months ago.
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